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4 Simple Questions To Amplify The “Why” Behind Your Goals

The other day I wrote 3 Simple Questions To Create An Incredible Year. This is a 2nd set of questions to help you meet your goals for next year. Or any goal. With 2013 sneaking up on you fast, it’s...

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Your Reality Tunnel: Why You’re Wrong

Reality is subjective. What is true and real to you, isn’t always true or real to others. This is why there are thousands of religions. It’s why political sides can’t agree. It’s why your wife won’t...

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Robert Cialdini’s Influence: Animated Video

I’ve never written on Robert Cialdini’s 6 weapons of influence because they’ve been written about so often. They’re like graffiti decorating the internet’s persuasion walls. I’m not really writing on...

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One Special Word And It’s Effect On Your Thoughts, Behaviors, And Beliefs

“Because”… I love the word. It’s as though “because” has magical powers. Have you read the book Influence: The Psychology of Persuasion by Robert Cialdini? (Or, have you seen this animated video?) If...

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Why Your Language Isn’t Persuasive

Words. They’re magic. No really. It’s magical how I can write a few words here and you translate them into some meaning. When I write a different set of words, a different meaning pops into your head....

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Do You Understand Your Customer’s Values?

I vividly remember the first time I spoke with him. In the year prior I had bought a couple courses and read dozens of books on NLP and Ericksonian hypnosis. I was in sales, doing okay, and heard how...

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Your Real Business Is Selling

If I ask you what you do for a living, how would you answer? Are you a dentist? Marketer? Financial advisor? Lawyer? Plumber? Consultant? Hotel manager? Business owner? (fill in the blank)? What...

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Mirroring, Rapport, and Wile E. Coyote

The other night I was listening to my kids discuss the intelligence of Wile E. Coyote. Hopefully you remember the cartoons where the coyote tried to catch The Road Runner but always ended up getting...

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Beyond How To Win Friends And Influence People

I’ve heard people say, “all I needed to learn about influence I learned from How to Win Friends and Influence People.” I say, “Bullshit!” Don’t get me wrong, How to Win Friends and Influence People is...

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3 Marketing Numbers You Need To Know

Marketing and selling come down to two fundamentals: psychology and math. The psychology piece is the sexy stuff. We love learning how our minds work and how it’s easily tricked. And, of course, how to...

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Two Minutes Hate

“The next moment a hideous, grinding screech, as of some monstrous machine running without oil, burst from the big telescreen at the end of the room. It was a noise that set one’s teeth on edge and...

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How To Improve Sales Skills: Visualization

Want the easiest way to improve your sales skills? The problem, and solution, is all in your head. Sports psychology has been using visualization for years. It gained popularity in the 1980s. And it’s...

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Rapport Building Questions

I was recently asked about rapport building questions. I don’t think about specific questions I ask to build rapport. I allow the context of the conversation lead my questions. A business context will...

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Back To The Basics

Recently I noticed many of the salespeople I’ve been training have been skipping the basics. Instead of taking time to build the frame of the influence puzzle, They start quickly throwing pieces out...

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Give Them Their Money’s Worth

I asked the man, “How much to repair it?” We ripped out the bar area in our home and needed to have the area carpeted. I had the carpet. He needed to install it and match it up with with the rest of...

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What You’re Missing In Conversations – It’s More Than You Think

The post What You’re Missing In Conversations – It’s More Than You Think appeared first on Persuasion Theory.Nancy and Sam were a couple of my salespeople. I needed someone to run a lead and I sent...

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Operant Conditioning, or You Get What You Reinforce

The post Operant Conditioning, or You Get What You Reinforce appeared first on Persuasion Theory.We were at a big chain faux Italian restaurant for dinner. The kids love the chicken fingers, and...

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Superstitions, Bad Luck, And Making Meaning Out Of Nothing Important

The post Superstitions, Bad Luck, And Making Meaning Out Of Nothing Important appeared first on Persuasion Theory.I don’t enjoy gambling. It’s is a prickly situation. Gambling brings out some extreme...

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Rapport Building Questions

The post Rapport Building Questions appeared first on Persuasion Theory.I was recently asked about rapport building questions. I don’t think about specific questions I ask to build rapport. I allow the...

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Back To The Basics

The post Back To The Basics appeared first on Persuasion Theory.Recently I noticed many of the salespeople I’ve been training have been skipping the basics. Instead of taking time to build the frame of...

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